Query regarding incoming call trigger.
Posted: 16 Aug 2016 06:05
Hello there!
I have a query. It is as follows:-
I have two flows, Flow 1 and Flow 2. Initially, Flow 1 is set to flow state On and Flow 2 to Off.
Flow 1 gets triggered as soon as an incoming call arrives and after the execution of certain conditions and actions, Flow 2 is set to flow state on. Now the trigger that Flow 2 uses is the incoming call getting off-hook, based on which Flow 2 is supposed to carry out certain actions and finally, it is supposed to set itself to flow state off.
Now my query is that since Flow 1 was On during the arrival of the incoming call, therefore it knows that a call has arrived and is in progress but since Flow 2 was Off at the moment of the arrival of the incoming call, it seems not to know that an incoming call is already in progress and therefore doesn't respond to its trigger of incoming call getting off-hook.
Kindly respond to my query.
Thanks
Akhilesh
I have a query. It is as follows:-
I have two flows, Flow 1 and Flow 2. Initially, Flow 1 is set to flow state On and Flow 2 to Off.
Flow 1 gets triggered as soon as an incoming call arrives and after the execution of certain conditions and actions, Flow 2 is set to flow state on. Now the trigger that Flow 2 uses is the incoming call getting off-hook, based on which Flow 2 is supposed to carry out certain actions and finally, it is supposed to set itself to flow state off.
Now my query is that since Flow 1 was On during the arrival of the incoming call, therefore it knows that a call has arrived and is in progress but since Flow 2 was Off at the moment of the arrival of the incoming call, it seems not to know that an incoming call is already in progress and therefore doesn't respond to its trigger of incoming call getting off-hook.
Kindly respond to my query.
Thanks
Akhilesh